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Support hours: Monday-Friday, 7am-3pm
Order & Product FAQs
I've made a mistake in my order
I've made a mistake in my order
Contact us immediately and our team will help adjust your order
Do you have film stock available?
Do you have film stock available?
If you can add it to your cart, it's in stock and ready to ship! Our online inventory updates in real-time.
Can't find what you're looking for? Join our waitlist to be notified when popular films are back in stock!
Do you sell any film
Do you sell any film
Yes! Our physical store and online shop share the same inventory. Everything you see online is available for immediate pickup at 15 McKillop St, vic 3000
Lab & Film Processing FAQs
What film types do you process?
What film types do you process?
We process C41 (color negative), Black & White, E6 (slide film), and ECN2 (cinema film) in 35mm, 120, and 220 formats.
What's your turnaround time?
What's your turnaround time?
C41: Same day available | B&W: 1-2 days | E6: 2-3 days | ECN2: 2-3 days
Do you offer push/pull processing?
Do you offer push/pull processing?
Yes! We can push or pull up to 1 stop for BW/E6 film types. Please mark this clearly on your order.
Do you return negatives?
Do you return negatives?
Yes! All negatives are returned in archival sleeves at no extra charge. Choose store pickup or pre-paid return shipping. We keep negative for a month
Can you process expired film?
Can you process expired film?
Absolutely! We have special handling for expired film. Note that results vary depending on storage conditions.
Can you scan film that's already developed?
Can you scan film that's already developed?
Yes! We offer scan-only services for previously developed negatives and slides.
Can I buy film and develop in one visit?
Can I buy film and develop in one visit?
Absolutely! Our lab stocks fresh film and offers same-day C41 processing. Buy, shoot, and develop all in one convenient location!